Privacy Statement

I understand that maintaining your privacy and confidentiality is of the utmost importance. In accordance with current data protection laws and the ethical guidelines of the British Association for Counseling and Psychotherapy (BACP), I take great care to protect your confidential material and ensure that your privacy is respected.

To provide the best possible service, I will keep personal contact details and records of your therapy sessions. However, I am mindful of the sensitivity of this information and take steps to minimize the amount of personal data that is collected and stored. My notes are primarily focused on relevant points that are necessary for my work, and my primary concern is always the safety of all parties involved.

During the onboarding process, you may share digital information with me through telephone, texting, email, and calendar entries. I use secure, encrypted, password-protected technology with two-step verification and the option for data wiping. This information may include your name, address, email, and phone number, as well as details about the issues you are seeking help with. I will never share this information with any third parties unless legally or contractually required to do so, and I will never use your personal data for any purpose other than the administration of the counselling service I provide, including arranging, cancelling, and rescheduling appointments and collecting payment for sessions.

To fulfill my duty of care to you, I may ask for your GP's contact information and your address in your initial consultation or first treatment session. These details will be stored securely in a locked facility and will only be accessible to me. After your therapy is complete, this personal information will be deleted, and paper notes will be shredded. I do not keep any data longer than is necessary, except for a record of your attendance. If you have been referred to me by a third party, there may be contractual obligations to share limited information. However, my primary focus is always on protecting and minimizing the unnecessary storage of personal data for the benefit of the client (you).